Privacy Policy
Welcome to our e-commerce platform (“this Website”). We take your privacy and personal data protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read it carefully before using our services.
1. Information We Collect
When you use our services, we may collect the following information:
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Registration Information
When you register as a member, we may collect your name, mobile number, email address, login password, and other information. -
Order Information
When you place an order, we collect your shipping address, recipient’s name, contact number, payment method, and order details. -
Payment Information
To complete your transaction, we may collect payment-related information such as payment account and transaction ID via payment service providers (e.g., Alipay, WeChat Pay, Stripe, PayPal). -
Device and Log Information
We may collect technical data including your device model, operating system, browser type, IP address, and access logs such as visit time, pages viewed, and duration. -
Other Information
When you contact our customer service or submit feedback, we may record your communications to better resolve your issues and improve our services.
2. How We Use Your Information
The information we collect is used to provide and optimize our services, including but not limited to:
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Processing and fulfilling your orders, including delivery, payment, and after-sales service;
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Verifying your identity and ensuring account security;
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Providing personalized services and product recommendations;
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Sending notifications regarding orders, logistics, and promotional activities;
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Improving our products, services, and user experience;
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Complying with legal and regulatory obligations.
3. Sharing, Transfer, and Disclosure of Information
We do not sell your personal data to third parties. We may share your information only under the following circumstances:
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Service Providers: We may share necessary information with logistics providers, payment platforms, cloud services, and other partners to complete transactions or deliver services. They are only authorized to use the information for the agreed purpose.
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Legal Requirements: If required by law or government authorities, we may disclose your information in accordance with legal procedures.
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Business Transfers: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the business assets. We will ensure the new entity continues to protect your data under this policy.
4. Data Storage and Protection
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Your personal data will be stored securely using technical safeguards such as encryption, access control, and firewalls.
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We retain your information only for as long as necessary to fulfill the purposes described in this policy and comply with applicable laws.
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In the event of a data breach, we will promptly notify you and report to relevant authorities as required.
5. Your Rights
You have the right to:
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Access, correct, or delete your personal information;
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Withdraw your consent or cancel your account;
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Opt out of marketing communications (via unsubscribe links or by contacting customer support);
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Contact us with any questions, complaints, or suggestions regarding your data.
6. Use of Cookies
We use cookies and similar technologies to maintain your login session, analyze user behavior, and provide personalized content. You can manage cookie preferences in your browser settings, but disabling cookies may affect certain features.
7. Protection of Minors
Our services are not directed to minors under 18. If you are under 18, please use this Website only with the consent of your guardian. We take special care to protect the personal data of minors in accordance with applicable laws.
8. Policy Updates
We may update this Privacy Policy from time to time. For major changes, we will notify you via announcements, messages, or pop-ups. Please review this policy regularly to stay informed.